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contact@deprintculture.com
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FAQs

Shipping

Where do you deliver to?
We deliver within Singapore only but we're working on delivering to overseas soon.

How much is the delivery?
Delivery is FREE within Singapore.

How long will it take to receive my order?
All orders will only be processed upon receipt of payment and may take up to 2 weeks to prepare and ship depending on the availability of the stocks.


After Ordering

What happens after I've ordered?
You will receive e-mail notifications when your order has been processed and subsequently shipped. You may also check your order status through your DPC account. You will be informed of the shipping method and tracking number (if any) when your order has been shipped.

Do you have any exchange policy?
You may do an exchange within 7 days after you have received your product. Products have to be unworn and unwashed, in its original packaging to qualify fo an exchange.

My order hasn't arrived yet, what do I do?
For normal mail, De Print Culture will not be liable for any lost or misplaced parcels.


More Questions?

I've got other questions that are not found in here.
You can write to us at contact@deprintculture.com or you can fill in our online form to reach out to us.